is very technical, and you will have many opportunities to get involved in not just technical support engineers, to resolve complex issues as well as assist in project roll outs. Be willing to work flexible deliver in complex projects for customers. Assist with technical presales, design, and project planning. correspondence. Apply here https://www.datafin.com/job/3rd-technical-support-engineer/ OR e-mail a Word copy of your mention the reference number of the job. 3rd, Technical, Support, Engineer Negotiable
applications, enhancing existing development, technical documentation while providing guidance & training participate in Testing and DevOps processes and assist in UI - prototype (user interface design and layout have Matric/Grade 12, a suitable BSc. Degree or Technical Diploma with at least 7 years relevant work experience resolution. Full life-cycle development, including technical documentation. Interact with other Professional processes. Assist with ad hoc issue analysis and resolution including production support. Assist in UI -
will be responsible for product demonstrations and assist the Services team with Proof of Concepts (POCs) abilities and composure in front of all levels of technical and business customers or prospects. DUTIES: Prepare demonstrate the value of the GRC software solution in technical proposals. Understanding clients' challenges and develop solutions to create value. Manage various technical validation activities such as POCs. Present the organisation in order to advance the sales cycle. Assist the Sales team in generating revenue. Provide detailed
virtualisation infrastructure support as your technical expertise as a Senior Support Engineer is sought of system health with in-depth reporting and assisting 2 nd Line Support Engineers with escalations. Preventative maintenance. Architect new solutions. Assist with escalations from 2 nd Line Support Engineers clearly articulate problems and solutions with the technical team. Self-managed. While we would really like
providing high-quality technical support to both technical and non-technical end users while supporting technologies as they become available. You will have to assist with installs, maintenance, ordering of parts and within SLA requirement. Diagnose and resolve technical issues. Ordering of parts. Administrative functions
Telecommunications Solutions provide seeks a strong technical ICT Support Technician, whose primary role will IP addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests hardware, software and associated peripherals. Technical support includes software troubleshooting, hardware needed. Fire Safety System Administration. Provide assistance with the Pre-deployment Testing of general systems before installation and commissioning. Provide assistance with commissioning, including new hardware. Ordering
day-to-day operations for all clients while also assisting the other teams to provide clients with a seamless possible improvements. Effectively determine the technical tasks required to implement the requirement. i remedy unexpected application exceptions. Create technical documentation for significant product/product stream of incoming data. Assist Scrum Master in Technical Project Management - Assist the Scrum Master with
business is repeat business. ENVIRONMENT: PROVIDE technical Pre-sales support to various entities for the sales productivity and deal flow by securing the “technical close” in complex solutions. The PSE is responsible Cisco Fortinet or Sophos. You also need have technical (install and support) Certifications in either standards. Effective and efficient delivery of technical services as per customer requirements. Maintain process steps. Relevant, accurate and functional technical solution design. Maintain a working relationship/engagement
This role involves supporting the design and technical development of customized solutions, focusing internal teams, including Customer Service and Technical Development, to enhance overall customer satisfaction team to create Statements of Work, where required Assist with challenging client requests or issue escalations reference documents or use case descriptions for technical teams. Track record of designing process improvements
equivalent qualification, is required. DUTIES: Technical Expertise: Demonstrate strong proficiency in Microsoft Escalation: Provide second-line support for complex technical issues, serving as the escalation point for the support technicians, providing mentorship and technical expertise. Collaborate with other teams and departments ensure seamless communication and resolution of technical challenges. Onsite and Remote Support: Utilize clients. Effectively communicate technical solutions to non-technical clients. REQUIREMENTS: Proven experience