ENVIRONMENT: Our client is a fast-growing international consultancy, founded in the UK, that builds software solutions for a wide variety of international clients in financial institutions and multinational organizations with C# and ASP.NET. Excellent knowledge of web client-side technologies: Proven formal software development experience-based equivalent. Eligibility to live and work in the UK permanently (indefinite leave to remain) or British com/job/senior-full-stack-developer-c-net-javascript-uk-fully-remote/ OR e-mail a Word copy of your CV to
our business is repeat business. ENVIRONMENT: Our client is a thriving Managed Service Provider company with at least 3-4 years' experience, support their client remotely as well as onsite when required. Their email, phone, and remote support to their client's based in the UK, SA, Europe, Asia, and the US. Visit customer hours to provide support for clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You
ENVIRONMENT: Our client is a fast-growing international consultancy, founded in the UK, but with a strong solutions for a wide variety of international clients in financial institutions and multinational organizations with C# and ASP.NET. Excellent knowledge of web client-side technologies: Proven formal software development
of our business is repeat business. ENVIRONMENT: A UK-based IT services provider is currently in search team to assist in delivering solutions to their clients. It is important that the candidate has a good REQUIREMENTS: Key Requirements Being an MSP with a diverse client base, from traditional companies, charities and
of our business is repeat business. ENVIRONMENT: UK's most awarded and fastest growing next-gen Telco/VoIP
service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc journals/activity history. Escalate observations where the call-logging system is incorrect or incomplete in order
administrative task pertaining to the management of client's technology hardware while attending to escalations escalations and producing reporting on the client's environment. Applicants must have Matric/Grade 12, an ITIL and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions management on situations that may require additional client support or escalation. Manage process for communicating
configuration. DUTIES: Manage and resolve assigned calls within SLA requirement. Diagnose and resolve technical Administrative functions, which include closing of calls, job cards, capturing of travel and other reports
our business is repeat business. ENVIRONMENT: Our client is a software development company specializing reliability, security, and scalability. Participate in on-call rotations to provide support for production systems
the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems