business. ENVIRONMENT: THE coding talents of a Mid-Level Software Engineer is sought to join the Recon Team
trends that could potentially impact the type, level or utilization of services provided. Establish and units. Ensure that the current and future Service Level Requirements (service warranty) of customers are (Service Level Agreement) and Service Level Requirements (SLR) documents. Negotiate and agree on levels of document these levels of service in SLAs. Negotiate and agree on OLAs (Operational Level Agreements) and are aligned with SLA targets. Ensure that service level reports are produced for each customer service and
contribute high-level support such as strategic planning of network upgrades and high-level network performance problems, and queries. Maintain service and quality levels according to of the company business standards written feedback and technical information to all levels of end-users and customer IT management. Resolve written feedback and technical information to all levels of end-users and customer IT management. REQUIREMENTS:
presentation abilities and composure in front of all levels of technical and business customers or prospects Interact with prospective clients at a senior level. Understand the business requirements of the prospective presentation abilities to all levels in a business i.e., Tech/ C-level. Ideally have experience in the
customer ICT networks while contributing to high-level support such as strategic planning of network upgrades problems, and queries. Maintain service and quality levels according to of the company business standards written feedback and technical information to all levels of end-users and customer IT management. Resolve
evaluate and provide feedback on an individual level while providing technical direction and, where appropriate evaluate and provide feedback on an individual level. Be accountable for the pod processes. Foster a Emotional Intelligence: You should possess a high level of emotional intelligence, enabling you to effectively
corporate clients. They are currently seeking a Mid-Level to Senior Software Project Manager with over 5 years and mention the reference number of the job. Mid, Level, to, Senior, Software, Project, Manager
entity) are achieved within contractual service-level obligations. Retain ownership of support-call and the purpose of improving knowledge and experience-levels in the products/systems supported by the company
across multiple large programs at a senior technical level. You must also have a Bachelor's Degree in Computer ensure contractual obligations are met and service levels are maintained. Evaluate vendor performance and
Exchange Server, WSUS, AD & must have at least mid-level knowledge of routing, switching, IP addressing & Exchange Server, WSUS, AD. Must have at least mid-level knowledge of routing, switching, IP addressing &