on the African continent seeks a highly talented Junior QA & Support Analyst with strong SQL skills
Specialist seeks a highly driven Service Delivery Manager to play a critical role in the co-ordination and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4 Resource and Capacity Management, Operations Management and Escalation Management and Resolution. Please SLA negotiations. Manage customer complaints including their recording, management, escalation (where
with team members, Product Owners and Project Managers to define requirements and estimations. Participate practices and coding standards. Coach and mentor Junior Developers. REQUIREMENTS: Qualifications – Masters architectures, and working with various database management systems (SQL & NoSQL). Experience with cloud
standards. Collaborate with Technical Product Managers, Software Architects, and other stakeholders to reviews, provide constructive feedback, and mentor junior team members to foster continuous improvement.
out daily administrative task pertaining to the management of client's technology hardware while attending and Project Management. DUTIES: Oversee 100% of the requests, incidents and problems. Manage and coordinate and service delivery channel for IT. Monitor and manage queueing (participating in escalated calls as needed) framework for managing and improving customer IT Support in the organization. Advise management on situations escalation. Manage process for communicating outage/emergency activities to the organization. Manage vendor
architecture design, system testing, security management, and second-line support. Requirements include monitoring, system backups, and proactive PROBLEM management. Infrastructure Projects including planning, documentation and version control registers. IT Management including asset registration, equipment version standards, and general IT support for users. PROBLEM Management to proactively identify solutions to recurring VMware vSphere / ESXi Disaster Recovery/Risk Management Firewall / Security Experience Knowledge of Contact
necessary approval. Follow development and release management procedures, including documentation, CAB presentations documentation including design, deployment, and release management, testing and support artefacts. Maintain timesheets other project management inputs. Work with PMs on feasibility, estimation, actively manage risks etc. Within analysis to delivery. Relationship Management: Establish, manage and maintain relationships with all
DUTIES: Implementation, maintenance, monitoring and management of network security infrastructure and capability support of the Service Delivery Manager and Network Security Technical Manager. Create and update documentation information to all levels of end-users and customer IT management. Resolve all incidents and fulfil all service
including Blazor, .Net, Entity Framework, SQL Server Management Studio, Office 365, SharePoint. DUTIES: Design in Blazor, .Net, Entity Framework, SQL Server Management Studio, and database design. Experience with network infrastructure management is preferred. Demonstrated ability in Project Management and working collaboratively
Experience: At least 6 years' proven experience within management information systems (MIS), data warehousing, At least 6-8 years' proven experience within management information systems or systems analysis Proven Quality Assurance (QA) Functional Skills: Advanced management information systems (MIS) ETL development, design Communication skills Interpersonal and Relationship management skills Problem-solving skills Decision making