continent seeks a highly talented Junior QA & Support Analyst with strong SQL skills to join its team experience in a Software Quality Assurance or Support role including SQL experience with a strong interest resolved defects do not reoccur. Conduct 2 nd Line Support activities and engage in root cause analysis to resolve reported issues. Provide weekend standby support when required. Participate in the design and improvement experience in a Software Quality Assurance or Support role. Strong SQL experience. Excellent problem-solving
ICT networks while contributing to high-level support such as strategic planning of network upgrades dynamic Internet Service & Network Specialist. Support functions will extend from testing and troubleshooting relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security
Information and Technology Services including Support/Troubleshooting & possess solid Excel skills is created and maintained as part of client and support cycles. Maintain meeting recordings, artefact register in Excel. Administrative experience preferred. Support/Troubleshooting experience preferred. Industry
and resolve technical issues. Provide technical support and training to users. Develop and implement IT
the co-ordination and delivery of operational support to the customer and is seen as an extension of perception of service quality, through dedicated support expertise, and consistent communication. Applicants
code integrity and organization Provide technical support and contribute to project documentation. REQUIREMENTS:
with effective technical end-to-end delivery. Supporting other Engineers. REQUIREMENTS: Extensive working
and techniques. Provide technical guidance and support to junior developers or team members as needed
deployment, and release management, testing and support artefacts. Maintain timesheets, tasks and other