require suitable work experience with Training & Facilitation skills, Advanced Excel and Project Management appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career activities. Build/Obtain (from other Departments) training material for Support staff. As needed, schedule MS Products (MS Office Suite, Email). Training and Facilitation skills. While we would really like to
to maintain product satisfaction. Provide user training and first-line support to SLA clients. Build and skills. Strong attention to detail. Ability to facilitate client meetings and create high-quality work
product satisfaction is maintained. Provide user training Build and maintain strong, long-lasting client Excellent communicator Attention to detail Able to facilitate client meetings Able to create high quality work
frameworks, processes, and tools, ultimately aiming to facilitate quality decision making and efficient resource in multiple locations). DUTIES: Establish and facilitate Project Governance / Compliance by – Ensure Project through other. Conflict Handling / Management. Facilitation skills. Verbal and written communication skills
implement Change and Release Management processes to facilitate the controlled deployment of changes into the
improvements based on data analysis. Documentation and Training – Prepare comprehensive documentation of business requirements, and project deliverables. Conduct training sessions and workshops for end-users to ensure
activity management activities Attend relevant training/courses to gain experience and improved knowledge and commissioning control systems, and operator training Willingness to transition between system development
Solution design, liaise with Software Developers, training and go-live duties. Preparation of documentation
Solution design, liaise with Software Developers, training and go-live duties. Preparation of documentation
arrangements. Establishes connections that help facilitate the accomplishment of broader organisational