Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
and digital solutions. They collaborate with governments and businesses to drive significant social and
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
ideas and digital solutions. They partner with governments and businesses to drive significant social and
and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions
with business partners and effectively leverage governance for a positive business partner experience. Demonstrated