business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement assigned accounts. Collaborate with existing customers to identify product or service offering gaps and business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement assigned accounts. Collaborate with existing customers to identify product or service offering gaps and business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic Software Solutions Specialist & Consultancy based in Johannesburg is looking for an enthusia
maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers. Support You will need Matric/Grade 12, a suitable IT-related tertiary qualification & have CCNA/FortiGate experience delivering Network Security Services in a customer environment. DUTIES: Implementation, maintenance Technical Manager. Create and update documentation related to installation procedures and troubleshooting technical information to all levels of end-users and customer IT management. Resolve all incidents and fulfil
co-ordination and delivery of operational support to the customer and is seen as an extension of the client's IT consistently strive to improve and strengthen the customer's perception of service quality, through dedicated communication. Applicants must have Grade 12/Matric, an IT-related Degree/Diploma, a Project Management Certification the service provider and the customer based on understanding the customer and their business drivers. Identify changes to the customer environment and technology trends that could potentially impact the
integrity, and efficient operation of the in-house or customers information systems that support core organizational applications, software, and operating systems for customers. Gauge the effectiveness and efficiency of existing applications. Create and maintain documentation as it relates to system configuration, mapping, processes, and outsourcers, and contractors to secure system-related products and services. Perform routine system monitoring to define customers' requirements and systems goals, and to identify and resolve customer systems issues
business. ENVIRONMENT: ENSURE the maintenance of customer ICT networks while contributing to high-level candidate will need Matric/Grade 12, a suitable IT-related tertiary qualification and hold Certifications experience delivering Network Security Services in a customer environment with strong communication skills. Technical Manager. Create and update documentation related to installation procedures and troubleshooting technical information to all levels of end-users and customer IT management. Resolve all incidents and fulfil
single point of contact for customers to obtain support, be this via a customer dedicated Service Desk or ideal candidate must have Matric/Grade 12, an IT-related tertiary qualification & be A and N/MCSE Certified communication with other parties. Regularly update all customers with progress-information and estimated times adverse situations. Be alerted to deteriorating customer-service within the environment and intervene directly for the purpose of providing resolution to the customer in respect of incidents and service requests logged
selling products/services for potential customers and existing customers as the next Pre-sales Networking Specialist relevant Bachelor's Degree or other relevant IT-related qualification, Network Certification - CCNP Preferred infrastructure and networking. DUTIES: Maintain high customer satisfaction ratings that meet company standards efficient delivery of technical services as per customer requirements. Maintain a relevant knowledge of all necessary solution stakeholders within the customer firm. Adapt solutions, as necessary in consultation
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create Computer Science, Information Technology, or a related field. Experience/Skills – At least 5 years of