Incident and Problem Management: troubleshoot/investigate and fix issues raised by the business and the Application and Database Performance Monitoring, Investigation and Tuning. Liaise with 3 rd Line Development Networking and IT Security. Ability to analyse and investigate error messages. Be prepared to work shifts on
valid Driver's License and have a clear criminal, fraud and credit record. REQUIREMENTS: Non-negotiables (Expire Data required) No criminal record. Clear fraud and credit record. Is willing to meet in person
that breaches of SLA targets are highlighted, investigated and actions taken to prevent their recurrence
business is repeat business. ENVIRONMENT: PROVIDE oversight of all requests, incidents & problems as the
and competitive positioning. Perform regular investigations and reporting on the results and trends as
Project Manager. The role involves providing oversight for multiple initiatives and projects, monitoring