Servicing clients. Backups checks. End user support on all Hardware and Software Issues. Installation and setup server support (supervised). Problem solving and General Support for PC's, laptops, Printers, Networks (LAN
equipment, and installations. Document and record all customer interactions and technical issues in the required, complete the relevant form and attach all relevant information that is needed, (prepaid meter business partner number, layout diagram, etc., ensure all information is correct. Reporting to Sales and Finance
Servers/Terminal Servers, Email architecture, and all available technologies. Responsibilities, but not
thorough testing of the installed systems to ensure all components are functioning correctly. Troubleshoot
market developments relevant to the business. Ensure all project data is captured and referenced in relational
Integration Testing (SIT) of each solution and resolve all issues/queries timeously. Collaborate with the testing