technical issues, update software, and ensure the security and efficiency of all endpoint devices. Key Responsibilities: software updates and security patches. 5. Monitor and manage endpoint security solutions to protect against operating systems. 4. Experience with endpoint security solutions, hardware troubleshooting, and software
licences, and configurations. Ensure compliance with security protocols and company policies. 2nd Line Support: issues and project rollouts. Perform server and security audits, system backup procedures, and other recovery infrastructure, including servers, storage, networking, and security systems. Ensure all escalations are addressed