Metropolitan Customer Service Jobs in South Africa
Senior Customer Engineer Cape Town
Hire Resolve
Cape Town City Centre
announce an exceptional opportunity for a Senior Customer Engineer to join the team of our esteemed client troubleshooting patch failures. Collaborate with Customer Engineers on complex issues and project rollouts Continuously seek opportunities to improve IT systems and service delivery. Maintain comprehensive documentation 365 Suite, including licensing, products, and services. At least 2 years of experience with virtualised
share this job on whatsappIt Service Management Administrator Johannesburg
Hire ResolveJohannesburg
Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
It Service Management Administrator
Hire ResolveJohannesburg
Hire Resolve is seeking an IT Service Management Administrator for our client in the logistics industry extensive knowledge of ITIL and experience in service delivery, incident and problem management, change management, request management, CMDB, and continuous service improvement. If you are a dynamic professional Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level the ITSM service desk platform FreshService. Configure workflows, automation rules, and service catalogue
Senior Business Analyst Johannesburg
Hire ResolveJohannesburg
business rules and processes will help to steer our customer's projects in the direction of their strategic understand their structure, functions, and products/services Engage in various stages of SDLC, including system Create wireframes and UI designs and document customer journeys Translate requirements for both business galvanise them Facilitate workshops and present to customer stakeholders Build and maintain strong client consultant on projects or applications, and manage customer expectations throughout the project lifecycle
Business Analyst
Hire ResolveJohannesburg
R840 000 successful delivery of our solutions according to customer needs and objectives. Prepare SLA or other reports needed. Find ways to increase the quality of customer service. Requirements: 5 Years of experience Excellent
Senior Mobile Software Engineer Johannesburg
Hire ResolveJohannesburg
understanding customer business needs Managing customer expectations Identifying opportunities for service improvements
Senior .net Developer Johannesburg
Hire ResolveJohannesburg
leading organizations nationwide. Manage and exceed customer expectations. Hold team members accountable to strong relationships and thoroughly understand customer business needs. Investigate and apply cutting-edge scoping, and estimation. Identify opportunities for service improvements and strategic alignment. Influence
.net Developer Johannesburg
Hire ResolveJohannesburg
relationships with customers and understand their business needs Identify opportunities for service improvements
Mobile Software Engineer Johannesburg
Hire ResolveJohannesburg
strong customer relationships, understanding their business needs. Identify opportunities for service enhancement
Support Analyst Gqeberha/port Elizabeth
Hire ResolveSouth Africa
manner Execute tasks assigned by team leader or via service requests assigned to team Monitor all production relationships with key strategic partners and customers Identify opportunities for process, systems and
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