Provide support through email, phone, or remote assistance as needed. Diagnose and resolve hardware and environments. Ensure patch compliance levels are met and assist with troubleshooting patch failures. Collaborate
maintain documentation of IT systems and procedures Assist with asset management and inventory control Stay
maintain documentation of IT systems and procedures Assist with asset management and inventory control Stay
issues and resolutions in a ticketing system. 7. Assist with endpoint device procurement, deployment, and