and WAN's. Maintain job card updates. Provide and manage customer feedback on repairs. Provide both telephonic telephonic and on-site support to customers and managers. Requirements: A minimum of 3 years of IT technical Excellent IT technical skills are required. Conflict management skills. Quick and continuous learner of new software orientated. Customer focused. Excellent time management i.e., deadline driven, able to plan and prioritize motivated. Must be able to operate professionally and manage conflict situations professionally. Well-groomed