adherence to organizational process ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies, procedures and standards standards ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing team. Monitor system efficiency against published service level agreements (SLA) through collection of performance
exceptional individuals to build Java Integration services and applications using the Client's Framework Architectures and related integration protocols (e.g. Web Services (SOAP/XML), REST & JSON, and MQ ), as well Architectures and related integration protocols (e.g. Web Services), as well as the related security requirements/models
the concepts of Enterprise Architecture and a Service-oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage Communication
administration and management l Change Management l Client Service Management l Consumer behavior l Diversity management