resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
configuration management in IT Network Operations Contribute to the evolution of config management processes partners Plan the integration and data flows between multiple CMDBs and network management systems Advance data (e.g., for capacity, lifecycle, or problem management) Engage regularly with stakeholders: comprehend on how to best utilize the available solutions Manage problems, changes, and incidents Establish and incident, change, and problem management Experience with project management and/or IT provider steering
migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform integrity. Providing different levels of support, managing incidents, and ensuring continuous operation of suppliers, and users to maintain service quality and manage relationships. NB: By applying for this role, you Min. 6 years working experience in IT Service management. Team-Player (working in an international environment administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow
2019, in order to implement Privileged Account Management (PAM) across GROUP IT, that deals exclusively applications. As part of the Privileged Account Management Infrastructure Rollout Team, you will work on into Privileged Access Management. Working with the Privileged Account Management Core Team in order to Field of Identity and Access Management and Privileged Account Management. Keep documentation up to date experience specifically with Privileged Access Management (PAM) solutions, such as CyberArk, BeyondTrust
monitoring of device management environments Be responsible for the verification, planning and actioning of development teams in constantly improving our Endpoint Management platforms stability and availability Work with Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve Directory/Azure Active Directory Experience with device management (SCCM, Workspace One, Microsoft Intune etc) Experience
business requirements. Defining and implementing test plan for releases Track new/changed requirements and well as required system documentation. Overall management and maintenance and preparation of test data data. Coordination of test environments Defect Management. Support operational excellence goals through strong the highest availability of critical applications. Plan work-effort as part an agile team Important: A clear SKILLS Functional Testing. Test data management. Defect Management. Knowledge of Automation Frameworks:
Password MGMT) Be responsible for the verification, planning and actioning of security topics together with assessment tools, skills, and procedures Proficiency in planning secure networks, computer systems, and application ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional concise way with team members, stakeholders and management on an appropriate level of detail Agile mindset Strong ability to analyze issues, build a resolution plan and bring it to successful implementation. Ability
communication skills and management of senior business stakeholders' relationships Team management and delivery of thinking Business Process experience Management of work plans, time management and working to deadlines. Can
tests including recording of results and change management (transport) activities. Preparing User manuals training to business process owners. Planning of go live milestones, planning, preparation and execution of Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc. Ensure availability to work on weekends
a team that is busy migrating HR Reporting and Planning Applications form BW 7.5 to BW4/Hana. Work as a team that is busy migrating HR Reporting and Planning Applications form Lumira to SAC. Support applications in Human Resources area. ESSENTIAL SKILLS SAC Planning skills. SAP Reporting skills. SAP BPC skills.