COMMENCEMENT: As soon as possible ROLE: Steer and govern Group IT Service Desk initiatives and projects
Accounts Symbols, Create Keys for Posting Rules, Defining of Posting Rules, Creation of Transaction Type Type, Assign External Transaction Types to Posting Rules, Assigning of Bank Accounts to Transaction Types
Compliance & Risk Management based on ServiceNow Governance, Risk und Compliance (GRC) Product and share SKILLS Fundamental knowledge of ServiceNow Product Governance, Risk und Compliance (GRC) with following Modules
Application support for Application owners, including governance adherence. Ensuring that applications are compliant
related topics: ITSM processes, foundation data, governance, and measurements. Support migration/transformation issues to ensure service standards. Supporting IT governance and audit requirements to maintain compliance
business process owners Go-live preparation and post Go-live support Interaction with clients through perform internal testing. Go-live preparation and post Go-live support. Operations experience (ticket handling
SAP FIORI (Advantageous) SAP MDG – Master Data Governance (Advantageous) SAP VMS – Vehicle Management Systems
reports Use your Service Now experience to exercise governance on the reporting developments. Test and deploy
"Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication of
SAP FIORI (Advantageous) SAP MDG – Master Data Governance (Advantageous) SAP VMS – Vehicle Management Systems