JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
JOB DESCRIPTION Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors. This function includes d
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
JOB DESCRIPTION Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors. This function includes d
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
Microsoft SQL Server administration Microsoft Visual Studio 2017 (or newer) and how to work with Team Foundation Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Microsoft SQL Server administration Microsoft Visual Studio 2017 (or newer) and how to work with Team Foundation Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft
Microsoft SQL Server administration Microsoft Visual Studio 2017 (or newer) and how to work with Team Foundation Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Microsoft SQL Server administration Microsoft Visual Studio 2017 (or newer) and how to work with Team Foundation Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft
printer setup and system connections Lead and/or assist continuous improvement projects and team as needed printer setup and system connections Lead and/or assist continuous improvement projects and team as needed