JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
with approved budgets and cost saving measures on account of waste reduction & process improvement with with approved budgets and cost saving measures on account of waste reduction & process improvement with
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
with approved budgets and cost saving measures on account of waste reduction & process improvement with with approved budgets and cost saving measures on account of waste reduction & process improvement with
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
printer setup and system connections Lead and/or assist continuous improvement projects and team as needed printer setup and system connections Lead and/or assist continuous improvement projects and team as needed
printer setup and system connections Lead and/or assist continuous improvement projects and team as needed printer setup and system connections Lead and/or assist continuous improvement projects and team as needed
systems to meet the emerging demands of the market. Assist in unit testing of ABAP programs. Review program systems to meet the emerging demands of the market. Assist in unit testing of ABAP programs. Review program