Regional Systems Training Manager Jobs in Western Cape
IT / Computing / Software
- Exl
Assistant Manager
Exl
Cape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring their performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call their performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer
share this job on whatsappAssistant Manager
ExlCape Town Region
usage and email access SETA process and online systems SDF experience Process Specific Skills Content usage and email access SETA process and online systems SDF experience Process Specific Skills Content
Assistant Manager
ExlCape Town Region
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development levels. Process implementation: Implementation of systems & procedures on ground to ensure 100% uptime saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure
Assistant Manager Cape Town
ExlCape Town Region
usage and email access SETA process and online systems SDF experience Process Specific Skills Content usage and email access SETA process and online systems SDF experience Process Specific Skills Content
Assistant Manager Cape Town
ExlCape Town Region
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development levels. Process implementation: Implementation of systems & procedures on ground to ensure 100% uptime saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure
It Service Delivery Manager Cape Town
ExlCape Town Region
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Senior Executive-mis
ExlCape Town Region
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project management skills to drive Requirements Graduate in any stream Exposure to quality systems (ISO, COPC, etc) preferred Work Experience Requirements
Senior Executive Cape Town
ExlCape Town Region
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred Process Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired) Project management skills to drive Requirements Graduate in any stream Exposure to quality systems (ISO, COPC, etc) preferred Work Experience Requirements
Senior Executive
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Senior Executive Cape Town
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
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