DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable
project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable project Support and advice for the Product Owner Training / Education ABOUT US EXL is the indispensable
optimize performance for maximum efficiency. Provide training and support to end users and stakeholders on using optimize performance for maximum efficiency. Provide training and support to end users and stakeholders on using
optimize performance for maximum efficiency. Provide training and support to end users and stakeholders on using optimize performance for maximum efficiency. Provide training and support to end users and stakeholders on using
development and adapting to these changes by self-training and research work. Qualifications & Experience: development and adapting to these changes by self-training and research work. Qualifications & Experience: