Account Manager - A cutting-edge digital identity solutions company requires an Account Manager to successfully successfully manage client accounts and contribute to the business growth. The Account Manager will work together Management: Serve as the point of contact for client account management matters Build and maintain strong, long-lasting relationship with key accounts, customer stakeholders, and executive sponsors Account Growth and Retention: Identify growth opportunities within existing accounts and collaborate with sales teams to ensure growth
Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
systems processes, and technical designs, being accountable for their completion. Analyze and resolve complex
systems processes, and technical designs, being accountable for their completion. Analyze and resolve complex
culture of collaboration, transparency, and accountability Set clear goals and objectives for the team
culture of collaboration, transparency, and accountability Set clear goals and objectives for the team
(took all other affected areas of the project into account) and caters for all edge cases, etc. Sprint Plan