Account Manager - A cutting-edge digital identity solutions company requires an Account Manager to successfully successfully manage client accounts and contribute to the business growth. The Account Manager will work together Management: Serve as the point of contact for client account management matters Build and maintain strong, long-lasting relationship with key accounts, customer stakeholders, and executive sponsors Account Growth and Retention: Identify growth opportunities within existing accounts and collaborate with sales teams to ensure growth
systems processes, and technical designs, being accountable for their completion. Analyze and resolve complex Relevant technical or business qualification – degree/diploma. Minimum 5 years of IT experience. Knowledge of
systems processes, and technical designs, being accountable for their completion. Analyze and resolve complex Relevant technical or business qualification – degree/diploma. Minimum 5 years of IT experience. Knowledge of
of the software REQUIREMENTS Matric (Grade 12) Diploma in Electrical Engineering or equivalent 2 or more
of the software REQUIREMENTS Matric (Grade 12) Diploma in Electrical Engineering or equivalent 2 or more
Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
Qualification Standards Matric A N MCP, MCSE or Equivalent Diplomas in information technology Minimum of three years