Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
Competencies Results-driven Customer-centric Accountable Decisive and able to prioritize Excellent time
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
activities & engagements, which consider client account risk and client profitability Proactively identify and agreed frameworks (including ITIL and COBIT) Account Management: focus areas include, but are not limited limited to: Escalation management: Deal with client account escalations, address the problem by working with
(took all other affected areas of the project into account) and caters for all edge cases, etc. Sprint Plan
(took all other affected areas of the project into account) and caters for all edge cases, etc. Sprint Plan
accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response.
accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response.
accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response Notify
accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response Notify