proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk corrective action. • Provide system knowledge and consultancy for divisional and cross-divisional projects and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance and maintaining production computer systems in a customer facing support environment of at least 5 years
plans with key deliverable and timeframes and consulting with Operations around amendments required weekly opportunities and providing input to the relevant sales consultants as required Reporting · Report on projects by
– Gauteng The Design Engineer interfaces with customers and identifies their needs. The Design Engineer to ensure a plan is in motion to improve the customer’s experience. The Design Engineer seeks to balance needed to institute proposed updates in relation to customer experience Establish a framework for necessary processes Experience with software engineering, customer experience and design architecture Ability to
Researching and learning the market and the customers’ and stakeholders needs. Serving as a liaison