Support Manager is responsible for supervising IT support operations at the client's sites, managing and and coordinating projects, managing an additional support resource, and ensuring the delivery of seamless seamless IT services. This role encompasses the management of multiple locations, the administration of Microsoft up of multiple NPO's, and the Onsite IT Support Manager will be required to visit their sites in rural as needed. Key Responsibilities: 1. IT Service Management: Oversee daily IT operations and provide technical
Client Success Manager - ICT Industry R 30 000 - R 35 000 pm Southern Suburbs (Hybrid) My client in the industry is looking for a talented Client Success Manager with a proven track record. This role is an exciting exciting opportunity to leverage your skills in managing client relationships and driving success in a the organization's growth. As a Client Success Manager, you will be instrumental in ensuring client satisfaction position requires a comprehensive approach to client management. Identifying opportunities for upselling and
experience in initiating, executing, evaluating and managing strategic sourcing/procurement activities Bachelor's understanding of the procurement processes Project management or service delivery background advantageous Product supplier and customer Contracts and SLAs are aligned Manage and maintain the supplier database from vetting pricing books are up to date and communicated with management if any price changes take place Validate the requests Manage, control and oversee the POR packs ensuring accuracy, completeness and sign-off Manage and
experience in initiating, executing, evaluating and managing strategic sourcing/procurement activities Bachelor's understanding of the procurement processes Project management or service delivery background advantageous Product supplier and customer Contracts and SLAs are aligned Manage and maintain the supplier database from vetting pricing books are up to date and communicated with management if any price changes take place Validate the requests Manage, control and oversee the POR packs ensuring accuracy, completeness and sign-off Manage and
processes for ongoing server management. Reporting into the IT Manager, you will provide 2nd, 3rd Line TCP/IP and other network protocols, firewall management, and operating system configuration. General
Bachelor's Degree in Computer Sciences or Engineering, Management Information systems, Mathematics or equivalent process analysis Project and Change Management involving IT and UAT management RPA Software (e.g. BluePrism
integration System Testing Conduct operational management and maintenance of integration systems Maintain
Typescript Solid understanding of hooks and state management solutions Experience with Eloquent ORM Experience
techniques. Organizational Skills: Efficient time management to prioritize and handle multiple support requests