enthusiastic ServiceNow Level 2 Desktop Support Engineer to join our client in the telecommunications industry with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds where OEM in ServiceNow Administration and ServiceNow application configuration. Hands-on knowledge on UNIX commands
enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in the telecommunications industry
Configure and prototype applications System operational and technical application support according to standards development of training material Exploitation of applications by applying functional knowledge and knowledge facilitate integration between processes and applications Ensure solution supports business process Responsible
zOS system and related product issues and follow up with root cause analysis. Providing support for z/OS
RESPONSIBILITIES: Unit testing System testing (Application, Database, configuration) Integration testing debugging skills with ability to troubleshoot application logs Exp. in ServiceNow Developer Studio, ServiceNow
Experience in Remedy Administration and Remedy application configuration. Hands-on knowledge on UNIX commands with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds where OEM
debugging skills with ability to troubleshoot application logs Experience in Remedy Developer Studio, Remedy
debugging skills with ability to troubleshoot application logs Expertise in Unix commands, shell scripts