Description Main Purpose To Manage the overall Customer Managed Service development, delivery, and support has the required capability to deliver customer managed Services to achieve the short, medium- and long-term Develop and lead ecosystem for best in class managed services leveraging company and 3rd party resources appropriate managed service capability including presales, solution design, implementation and operations. Develop Develop operational capability to manage the end-to-end lifecycle of the customer facing managed service
Description Main Purpose To Manage the overall Customer Managed Service development, delivery, and support has the required capability to deliver customer managed Services to achieve the short, medium- and long-term Develop and lead ecosystem for best in class managed services leveraging company and 3rd party resources appropriate managed service capability including presales, solution design, implementation and operations. Develop Develop operational capability to manage the end-to-end lifecycle of the customer facing managed service
timelines agreed with the delivery team. Report and manage the resolution of issues timeously to avoid unplanned once operational. Contribute to the systematic breakdown of the business needs into manageable feature(s) pipelines. Log defects using the pre-defined defect management process and tool, and ensure the relevant information Understand and manage own time based on expected timelines articulated by the line-management and project
timelines agreed with the delivery team. Report and manage the resolution of issues timeously to avoid unplanned once operational. Contribute to the systematic breakdown of the business needs into manageable feature(s) pipelines. Log defects using the pre-defined defect management process and tool, and ensure the relevant information Understand and manage own time based on expected timelines articulated by the line-management and project
collaboration skills, as well as the ability to manage complex projects and initiatives. Additionally adoption plans, cloud application design, and cloud management and monitoring. The incumbent will oversee the with stakeholders. Cloud Cost Optimization and Management: The incumbent will develop and implement strategies strategies for optimizing cloud costs and managing cloud expenses. This includes identifying cost optimization monitoring and managing cloud expenses. Cloud Skills Development and Talent Management: The incumbent
Assurance principles and standards in order to manage the Product risk and inter-dependencies during Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & highlight any mitigating factors. Ensure the defect management process is adhered to by the Software Quality Understand and manage own demand based on expected timelines articulated by the line-management and project technical capabilities. Responsible for performance management of direct reports (e.g. performance contracts
Assurance principles and standards in order to manage the Product risk and inter-dependencies during Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & highlight any mitigating factors. Ensure the defect management process is adhered to by the Software Quality Understand and manage own demand based on expected timelines articulated by the line-management and project technical capabilities. Responsible for performance management of direct reports (e.g. performance contracts