As the IT Service Management Administrator, you will be responsible for providing the general support support, administration, and maintenance of our Company's new ITSM software and associated applications. Will a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes
As the IT Service Management Administrator, you will be responsible for providing the general support support, administration, and maintenance of our Company's new ITSM software and associated applications. Will a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes
Strong programming, business analysis, and administrative skills Logistics & Supply Chain experience
Strong programming, business analysis, and administrative skills Logistics & Supply Chain experience
(beneficial) TDD (beneficial) Project and Product Management Software Architectural Design Patterns and implementation
(beneficial) TDD (beneficial) Project and Product Management Software Architectural Design Patterns and implementation
languages and frameworks. Collaborating with product managers, designers, and other stakeholders to understand
languages and frameworks. Collaborating with product managers, designers, and other stakeholders to understand