In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. INVOLVES SO
technical support to the product owners, business analysts and UI / UX designers. Developer Testing and Verification
technical support to the product owners, business analysts and UI / UX designers. Design Fit for Purpose Identify and assess r isk s during the specification process, ensuring that the risks associated with the development guidance and support throughout the development process . Ability to mentor and assist others, and to lead