improvement of M365 service delivery; Respond to and resolve escalated support tickets related to M365 in a Strong troubleshooting skills and the ability to resolve complex technical issues; Proficiency in managing security incidents; Ability to respond to and resolve escalated support tickets related to M365; Experience
improvement of M365 service delivery; Respond to and resolve escalated support tickets related to M365 in a Strong troubleshooting skills and the ability to resolve complex technical issues; Proficiency in managing security incidents; Ability to respond to and resolve escalated support tickets related to M365; Experience
and network connectivity, troubleshooting and resolving issues promptly; Implement and enforce security availability and performance; Troubleshoot and resolve issues related to Citrix infrastructure, including
optimise information systems; Troubleshoot and resolve user issues related to information systems applications
cloud infrastructure management; Respond to and resolve escalated support tickets related to cloud infrastructure; cloud infrastructure management; Respond to and resolve escalated support tickets related to cloud infrastructure;
and guidance to end-users and other IT staff; Resolve helpdesk tickets and escalated issues promptly
cloud infrastructure management; Respond to and resolve escalated support tickets related to cloud infrastructure;