The Technical support specialist is Responsible for providing technical assistance for cases raised telephonically well as queries received in the technical department ● Provides a Technical Help Desk service to clients and internet-based support to External clients and Internal staff to resolve technical queries; ● Performs differentiated service excellence. ● Performs internal administrative management of existing client databases interrogation of system information. ● Ensures technical issues are identified and resolved promptly. Builds
IT Support Manager required in Westville Durban. Job Purpose: Supervises information technology (IT) (IT) support staff; oversees computer system and software maintenance and repair; assists with computer equipment maintains networks and connectivity for users.IT Support Manager Job Duties: Coordinates training and orientation continually assesses needs and requirements, Organises support, troubleshooting, and repair for IT equipment and technology and component vendors ● Oversees IT support department staff, including education, training
Job Title: L2/L3 Technical Support Engineer Location: Observatory Type: Full-Time Salary: R28,000 – R35 innovative approach. Our client offers a dynamic and supportive work environment where your expertise will be is the place for you About the Role: L2/L3 Technical Support Engineer to play a vital role in managing IT infrastructure. You'll provide advanced technical support, troubleshooting, and administration for Microsoft essential. Key Responsibilities: Provide L2 and L3 support for Microsoft 365 (Exchange Online, SharePoint
environment, we'd like to hear from you. The VOIP Support Engineer will be responsible for configuration own. •Have experience providing professional IT support to business. •MySQL and Postgres Database administration servers when required •Provide 1st & 2nd line support for client reported issues • 5 Years' experience dedication to on-going training and development. •Support process improvement. •A strong communicator – speak
About the job The Technical Support Agent will be responsible for delivering exceptional client service complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries capacity, preferably on a technical support helpdesk. • A strong technical background relating to the Passionate about customer service Salary: On request The post Support Technician Level 1 appeared first
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated
Position: Intermediate & Senior Support Engineers Company: Network Alliance Location : Centurion seeking new talent to join our support team. Provide expert technical support for network infrastructure fault-finding and problem-solving skills to address technical challenges efficiently. Communicate effectively connectivity methodologies, including routing Strong technical aptitude with exceptional fault-finding and problem-solving infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
macOS Ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications Responsibilities: Serve as the first point of contact for IT support within the organisation Installing, configuring and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with and network devices Maintaining and updating technical documentation regularly Testing new hardware and statutory, Training & medical aid The post IT Support Engineer at a Reputable Company appeared first
join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have a passion for technology IT field. This role will involve providing technical support to employees, troubleshooting and resolving Key Responsibilities: Provide first-line technical support to employees via phone, email, or in person Assist with technical projects and initiatives as required. Document and track support requests and least 2 - 3 years of previous experience in IT support. Must be in procession of a valid driver's license
join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have a passion for technology IT field. This role will involve providing technical support to employees, troubleshooting and resolving Key Responsibilities: Provide first-line technical support to employees via phone, email, or in person Assist with technical projects and initiatives as required. Document and track support requests and least 2 - 3 years of previous experience in IT support. Must be in procession of a valid driver's license