Job Title: L2/L3 Technical Support Engineer Location: Observatory Type: Full-Time Salary: R28,000 – R35 innovative approach. Our client offers a dynamic and supportive work environment where your expertise will be place for you About the Role: L2/L3 Technical Support Engineer to play a vital role in managing and maintaining infrastructure. You'll provide advanced technical support, troubleshooting, and administration for Microsoft essential. Key Responsibilities: Provide L2 and L3 support for Microsoft 365 (Exchange Online, SharePoint
About the job The Technical Support Agent will be responsible for delivering exceptional client service complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries customer services capacity, preferably on a technical support helpdesk. • A strong technical background relating about customer service Salary: On request The post Support Technician Level 1 appeared first on freerecruit
First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team based The role involves providing first-line technical support to end-users through various channels such as phone maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
dynamics and challenges ● Provide 3rd line incident support to business ● Accountability of own tasks – ability production in support of business readiness. ● Provide test requirements to testers ● Incident support: Problem
regulatory compliance Assist with install, upgrade, support and troubleshoot for printers, wireless networks install, upgrade, support and troubleshoot Enterprise Applications Work with vendor support contacts to resolve reports of Wifi Links across all sites Remote support IT Technicians on network outages on all sites (advantageous) 7 to 10 years of experience in IT support or a related field Experience with networking,
in systems engineering documentation refinement Support users, operators, as well as the implementation testing, deployment, commissioning, release, and support of projects Specialization or leadership in one transition between system development and system support and operations team Skills/Competencies/Abilities archival, and governance IT services, operations, and support management Risk management ATTRIBUTES: Passion
Data interpretation Data Visualisation Descision support Report writing - internal and external facing Super
maintenance Customer ticketing & end-user support Driving to clients for onsite troubleshooting Experience
thereby upskilling themselves. Deliver services and support to existing client base Resolve end-user related
related to high site equipment. Provide technical support and answer customer questions. The post Wireless