prioritising customer-centric solutions and aiming to set higher standards in service and societal impact minimising rework Initiate and oversee a software intern programme Document processes for efficient knowledge
Drives project governance activities for both internal and external stakeholders Building Relationships relationships with clients across all levels Delivers customer-centric solutions Demonstrates change management years in an operational environment (financial services/manufacturing) Desirable Requirements Master's
delivering outstanding service and cutting-edge technology solutions to their customers. They are expanding reliability of services Technical support: provide expert-level support to both internal teams and external external customers, helping to resolve complex network issues quickly and efficiently Handling technical solutions to improve reliability, speed, and overall service quality Compliance and security: ensure compliance
and service offering for payments Must know how to structure products and take to Bank's Customers A good
and service offering for payments Must know how to structure products and take to Bank's Customers A good
planning) Experience in designing and building custom solutions for BMC Remedy suite of products. Expertise system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
with key stakeholders, influencers, and change agents across the organization. Facilitate critical decision-making
with key stakeholders, influencers, and change agents across the organization. Manage project budgets
testing Usability testing Experience in developing custom forms, interfaces and workflows using Remedy forms Strong understanding of REST API, SOAP, and web services
of mobile communication solutions, catering to customer care, acquisition, and retention across industries cost savings for brands and businesses, offering services ranging from bulk messaging to customised live maintainability Implement and manage message streaming services such as Kafka, Nats, or RabbitMq for real-time with AWS EKS and Fargate Familiarity with micro-service architecture and message streaming technologies