available for a Senior Business Analyst in the life assurance and long term insurance space. The purpose of environment Developing and implementing quality assurance processes to ensure project deliverables meet modelling and data analysis Experience in financial services, specifically long term insurance Familiarity
Client a Global tech firm is seeking a Quality Assurance Lead to join their team in Rivonia (onsite) on (OOP). Mobile test automation. SOAP and RESTFUL services. Use of testing tools and frameworks (eg Selenium Selenium, Appium, RestAssured, Karate, Jira, JMeter). Service virtualisation & data virtualisation advantageous Quality Assurance Lead, Agile, DevOps, ISTQB, Test Automation, NFT, SOAP, Restful Services, JIRA, Selenium
of management principles and test and quality assurance methodology. The Manager, Software QA and Testing manages a team of individuals to ensure effective service delivery and adherence to relevant operational (OOP). Mobile test automation. SOAP and RESTFUL services. Use of testing tools and frameworks (eg Selenium Selenium, Appium, RestAssured, Karate, Jira, JMeter). Service virtualisation & data virtualisation advantageous
Client a Global tech firm is seeking a Quality Assurance Lead to join their team in Rivonia (onsite) on
We are looking for a service deliver manager with ITIL that will play a critical role in managing and the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Ensure Ensure that services are delivered to clients according to agreed-upon standards, timelines, and quality quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address any issues primary point of contact for clients regarding service-related queries, concerns, and feedback. - Client
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
Partner with customers to define business needs and elicit business requirements Produce artifacts that accurately depict customer needs for product implementation such as business requirements and process flow diagrams Facilitate requirements and design discussions Provide research and analysis in
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational efficiency and customer satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions and satisfaction. Roles and Responsibilities: Driving s