particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will and 2nd Line team out of hours as part of an on-call rota. ROLE RESPONSIBILITIES: Design, implement and
Reference: BIT003003-Sam-1 Calling accomplished QA Tester (Automation & Manual) As a specialist recruitment
requirements, please apply today Alternatively give us a call on 021 180 4090 and one of our consultants will
Monitor and manage queues, participating in escalated calls as necessary. Oversee the repository to ensure solutions
support for establishment business. IT contact centre for establishment. Support Business with Telephony
and delivered. Managing the Local Configuration Centre, ensuring all services are adequately resourced
and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions