validation procedures, collaborate with customers or departments on technical matters such as software system in software applications. Collaborating with departments or customers on project requirements, status Engaging in technical discussions with customers or departments regarding software system design and maintenance
assessment policies. • Operate and maintain the health of the network security system architecture including
use of software applications Consulting with departments or customers on project requirements, status and enhancements. Working with customers or departments on technical issues including software system
management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation
reports and making recommendations to clients • Health check alerts actioned • Ensure project is delivered Project Executive overview report • Monthly network health report for the data centre • Daily change meeting
identifying and managing risks arising from own department. Support standardised delivery processes. Improve actions through building trust and respect by department members, direct reports and managers. Ensure identifying and managing risks arising from own department. Support standardised delivery processes. Improve actions through building trust and respect by department members, direct reports and managers. Ensure
proficiency in software applications. Consult with departments or customers on project requirements, status team members and interacting with clients or departments effectively. Attention to Detail: Detail-oriented
proficiency in software applications. Consult with departments or customers on project requirements, status team members and interacting with clients or departments effectively. Attention to Detail: Detail-oriented
Assist First Line Support ITSM and relevant departments when required, to get requests/ incidents resolved