RemoteDesk provides help desk staffing and services to Managed Service Provider's based in the US and the UK. release schedule, and assisting in the change management process for client equipment. The Network Engineer network monitoring and management tools, including network state and hardware management utilities. MUST HAVE client environments Participates in regular change management meetings Renews device support agreements for testing Maintains network management systems, including device management portals, network state monitoring
You will work closely with developers, product managers, and other stakeholders to identify issues, design techniques. Hands-on experience with project management tools, for example JIRA and Xray Knowledge of development life cycles Experience with defect management software and procedures Excellent understanding