Hiring: Client Engagement Specialist (Cape Town)
As a Client Engagement Specialist within Sustainability for managing and enhancing relationships with clients, ensuring they receive maximum value from the data contact, understanding client needs, facilitating communication, and driving client satisfaction and retention Responsibilities:
Client Relationship Management:
Serve as the primary contact for clients, addressing
Build and maintain strong, long-lasting client relationships by understanding their business goals
technology services Asset management and financial services (distinct advantage) Attributes: Client oriented networks and relationships, internally and with clients Able to effectively multi-task and manage conflicting timely and accurate responses to client inquiries, and managing client expectations A passion to learn with a strong aptitude for administration and client service. This remote role involves coordinating various providing essential support to the client operations team. The Client Operations Coordinator will manage
installation are operational in accordance with service level requirements.
/>The Employee will work as a Procurement Officer and scope of work will include, but are not limited verbal and written)
verbal and written);
- Proficient in Microsoft Office (Word, Outlook, Excel etc);
- Excellent administrative
Client Success Manager - ICT Industry R 30 000 - R 35 000 pm Southern Suburbs (Hybrid) My client in the the ICT industry is looking for a talented Client Success Manager with a proven track record. This role opportunity to leverage your skills in managing client relationships and driving success in a dynamic organization's growth. As a Client Success Manager, you will be instrumental in ensuring client satisfaction and Your responsibilities will include understanding client needs, offering personalized support, and proactively
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge with Digital Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their This is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
We are looking to hire a Head of IT Service Management (ITSM) who will be responsible responsible for leading and managing the IT service management functions within the organization. This role and maintenance of IT service management frameworks and ensuring that IT services meet the needs of the closely with various stakeholders to align IT services with business goals, drive continuous improvement Strategy
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support
practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside
Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
Scheduling of meetings for BRM practice and internal client engagements · Marketing, Document and Template
materials are ready for meetings/presentations/internal-client appointments Database Maintenance and Population