basic technical issues. Familiarity with remote desktop applications and help desk software Excellent problem-solving Responsibilities: Serve as the first point of contact for IT support within the organisation Installing, configuring and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with statutory, Training & medical aid The post IT Support Engineer at a Reputable Company appeared first
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to client connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
regulatory compliance Assist with install, upgrade, support and troubleshoot for printers, wireless networks devices (scanners, mobile/smart phones) related to desktop infrastructure, computer hardware and any other install, upgrade, support and troubleshoot Enterprise Applications Work with vendor support contacts to resolve reports of Wifi Links across all sites Remote support IT Technicians on network outages on all sites (advantageous) 7 to 10 years of experience in IT support or a related field Experience with networking,
Security Manager Risk Information Support- Gauteng Formation and Support Bachelor’s Degree in Security Risk Information and Support function by providing accurate, relevant and timeous intelligence to support the overall objectives. Develop an Intelligence plan and budget and support BU’s Intelligence related plan and budget in order cyber-crime threats/breaches to information security and support efforts in collaboration with ICT and external external providers to safeguard these processes Support stakeholder engagement and management by providing relevant
Job Responsibilities: Support the technical team during planning, design, development, installation, Requirements: Previous work experience as a Technical Support Engineer, IT Technician or a similar role A certificate
requirements and business design documents as needed Supporting system and acceptance testing Salary: Market Market related To apply email detailed CV and all supporting documentation through to nomphelosheldon.co.za
an added benefit. Pre-Sales Analysis/ Product Support Work with the relevant Delivery manager and Client requirements to determine scope and effort in support of the client commercial engagement Complete modelling and Do product demonstrations and provide sales support. Business Requirements Analysis Work closely with Team Create and update feature documentation in support of client UAT as well as Production deployments delivery on behalf of the Product team. Transition to Support Develop training materials and deliver training
an added benefit. Pre-Sales Analysis/ Product Support Work with the relevant Delivery manager and Client requirements to determine scope and effort in support of the client commercial engagement Complete modelling and Do product demonstrations and provide sales support. Business Requirements Analysis Work closely with Team Create and update feature documentation in support of client UAT as well as Production deployments delivery on behalf of the Product team. Transition to Support Develop training materials and deliver training
projects and to support sales and marketing by identifying opportunities and supporting the sales process skills gaps as required Sales and Marketing Support · Support sales and marketing by engaging with potential