Database Management: Experience with SQL and relational databases (e.g., MySQL, SQL Server, Oracle) Data Database Management: Experience with SQL and relational databases (e.g., MySQL, SQL Server, Oracle) Data
Technical department and ensure high level of customer services, this includes counter support, telephonic support
systems and solution testing
Manage training academy
Training of installers and end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and design
client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption CRM to be used for surveys Attend to customer service reviews at agreed frequency with the customers customers that all reporting, incident tracking and service delivery and assurance components are available customer contract queries and ensure delivery of services as per the contracted requirements Represent the Continuously improve customer service by performing proactive customer service audits, identify design short
trends to develop and improve existing products and services Daily update of statistics and project progress
Docker
· Experience in developing solutions on public cloud platforms such as Microsoft Azure and AWS
services
· Architecture and Interface Design
·
/>· Data modelling and Database technologies (relational, document, graph, time series, geolocation),
RESPONSIBILITIES?
· Running business critical services in cloud environments in accordance with the agreed
the defined Service Level Agreements
· Work in a team environment to improve services throughout
hardware, they offer exceptional services locally and abroad. You will be trained in their systems and provide Electrical Technology, Computer Engineering, or a related field.Job Experience & Skills
for many progressive organizations; both in the public and private sector. They are looking for a Solutions fit-for-purpose solutions, and assisting Sales, Service Delivery, OEM and Partnerships, and other Presales involved in the Tender response process PreSales, Service Delivery, Sales, and OEM/Technology partners to of internal processes Ensure a high standard of service delivery through customer relationships Manage
Products secure network 2/3 layer encryptors and Public Key Infrastructure (digital certificates).
high-quality technical support to clients on queries related to SOLIDWORKS, SOLIDWORKS PDM, and 3DExperience one-on-one support sessions.
operation of in-house and cloud-based network services that support core organizational functions. The Responsibilities : Diagnose and resolve network-related issues promptly to minimize downtime and impact bottlenecks identified and resolved. Training and Mentorship Responsibilities : Train team members on network operations KPIs : Number of training sessions conducted. Team member satisfaction rate with training. Staying Abreast Responsibilities : Complete any assigned work-related duties and responsibilities. KPIs : Completion