Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
Reference: ERD010078-AH-1 Field Services Coordinator Boksburg Up to R300K per annum Minimum requirements: Must have matric MUST have experience as field service coordinator in the generator / compressor industry Process on Booking Services/Defects on orders received Process on Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians Consultant: Angela Heydenreich - Dante
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and to our customers. Our solutions include debit order processing, payment and switching services, card personalisation provide person-to-person payments and value-added services to the consumer market. The successful candidate will be responsible for effectively assisting customers over the phone with both general and specific
client in the Transport Industry, requires the services of an IT Hardware Specialist with strong analytical input on hardware product enhancements based on customer feedback. Develop and maintain documentation for well as Commercial and Operational teams from the customer to align product capabilities with expectation unique requirements where applicable. Address customer queries and provide technical support for hardware training sessions for customers and internal teams. Ensure timely resolution of customer issues. Perform analyses
meet deadlines and customer needs. Maintain existing relationships with customers and establish new ones quotes via email/WhatsApp for products/services as per customer requirements, and secure orders. Plan prioritize after-market orders (e.g., spares, services, repairs, etc.). Prepare marketing material specifically
meet deadlines and customer needs. Maintain existing relationships with customers and establish new ones quotes via email/WhatsApp for products/services as per customer requirements, and secure orders. Plan prioritize after-market orders (e.g., spares, services, repairs, etc.). Prepare marketing material specifically
detailed feedback and corrective action Ensure service delivery to both external and internal clients Resolving/training/disciplining of Quality/errors by staff Customs and operational compliance are understood and implemented and implementation within the team Ensure customer service standards to SLA's are met and implemented management experience essential Strong knowledge on Customs compliance both inbound and outbound Incoterm knowledge
detailed feedback and corrective action Ensure service delivery to both external and internal clients Resolving/training/disciplining of Quality/errors by staff Customs and operational compliance are understood and implemented and implementation within the team Ensure customer service standards to SLA's are met and implemented management experience essential Strong knowledge on Customs compliance both inbound and outbound Incoterm knowledge
and problem-solving skills to deliver support services for business applications. • The successful candidate internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance and maintaining production computer systems in a customer facing support environment of at least 5 years
repair of Konica Minolta printers Liaise with the Service Coordinator to order parts as needed Install and professional and efficient customer service Record all customer interactions and service activities in the provided