Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
Technical Agent required for a transport & logistics company in Centurion n Overview:
Seeking a Technical Agent with specialized knowledge in commercial vehicles
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
Job Description:
Respond to service requests and incidents reported via telephone, email, or ticketing system.
Provide first-line technical support and troubleshooting for hardware, software, and network-related issues.
Assist users with password resets, account
What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and all
remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful
schedule content on media players. Conduct courtesy calls to customers. Profile Preferred Behavioral Qualities:
client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful