Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Senior Project Manager: Enterprise Data Services: Banking: FTC
The call is for a Senior Denodo, IBM IIBR, Microsoft Azure and Amazon Web Services.
Provide Network and Telephone Support
Description Senior Business Analyst: Banking: 1 Year Fixed Term Contract Must have IIBA Endorsed Qualification delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies, and practices l Initiating Action l Continuous Improvement l Customer Orientation Please email me for a skills matrix
creating exceptional customer experiences and driving loyalty? A leading financial services company is excited newly created role for a dynamic and innovative Customer Loyalty Manager. If you have a vision for high
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The a passion for delivering top-notch customer service. As a Customer Support Engineer, you will be our clients' are resolved promptly and effectively. Manage customer inquiries and support tickets using PSA. Provide administration through Microsoft 365 and Web Hosting Services. Maintain and update our internal knowledge base to and manage Service Level Agreements (SLAs) to ensure timely resolution of customer issues. Document
Description Senior Business Analyst: Banking: 1 Year Fixed Term Contract Must have IIBA Endorsed Qualification delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies, and practices l Initiating Action l Continuous Improvement l Customer Orientation Please email me for a skills matrix
Systems Engineer: LINUX: Banking: 1 Year FTC
To provide specialist technical Areas:
The data analyst will be responsible for performing data quality checks resulting in accurate regulatory, portfolio compliance and institutional client reporting.
Job description:
Support in providing infrastructure tools and frameworks used to deliver end-to-end solutions to