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supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring />
supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt adherence to standard of ticket handling by the team members. - Update clients hourly until fault is adherence to standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets
supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring Performance Areas: Customer Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt adherence to standard of ticket handling by the team members. - Update clients hourly until fault is adherence to standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets
Responsibilities
- Ensure team goals are aligned to BU strategy, documented, clearly
Assist the business analysts, developers and team leaders in resolving design issues.
- Assisting
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives activities. This position requires an experienced leader of people and projects with the ability to lead start to finish whilst successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS
Team Leadership: Lead, mentor, and develop a high-performing team of Scrum Masters continuous improvement, and quality within the team.
Strategic Alignment: necessary.
Team Performance: Lead the team to deliver high performance, including
technical leadership and guidance to the development team, ensuring adherence to best practices, coding standards standards, and architectural guidelines.
and what their pitfalls are People: Working with teams to solve complex business problems, and make an and driving technical decision-making within your team Helping ensure that all our peoples' technical ability across your customer's project and the broader the team Providing trusted advice for your customer Making guidance and awareness of what drives those on your team An ambition to continually improve your skills,
the country's leading organisations Leading your team in implementing best practices and processes Ensuring within the team Building relationships and driving a collaborative team culture Working with teams to solve environments that will ensure that everyone on your team is mentored, coached and able to grow Receiving on your chosen career path Carrying out regular team and individual feedback through involvement in monthly accountable to a standard of excellence Galvanising team members Customer: Building strong relationships