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Call Out Specialist Jobs in Secunda, Mpumalanga

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Field Support Engineer

Secunda  Negotiable

you’ll do:

  • Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
  • Asset input average contractual SLA requirements
  • All calls which can be resolved remotely is redirected back team.
  • Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
  • Call Ageing - Ensure


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Operations Manager Secunda

 Mediro Ict RecruitmentSecunda

Provides appropriate status and other reports to specialists, users, and managers. Ensures that operational


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