Property Management Software Industry requires a Customer Success Consultant for their call centre in Somerset appropriate Handle and resolve customer requests and complaints Minimize customer churn by pro-active client client consultations Improve customer experience through product support in product design and product development make informed decisions Passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Management Systems and SEO Understanding of digital marketing principles and strategies Must be SA Citizen R
platform rebuild, and by 2024, we are migrating customers to this new platform with advanced capabilities responsible for providing technical support to our customers. You're someone who has worked with databases team. Key Duties and Responsibilities: Respond to customer inquiries via email, phone, and live chat in a manner Troubleshoot and resolve issues related to customer solutions built on our platform, such as workflow workflow integration designs. Document and track customer inquiries and resolutions in our ticketing system
management sector. Key Responsibilities: Lead customer migration projects from start to finish. Develop efficiency. Utilize advanced technical skills and custom tools to manipulate and migrate client data into to keep projects on track. Provide exceptional customer support, resolving queries, recommending solutions data clarification and training to onboarding customers. Skills You Bring to the Table: Analytical Skills: Financial/accounting background is a plus. Solid IT knowledge. Customer service/support experience is beneficial. MySQL
Key Responsibilities:
Skills You Bring to the
is a plus.
platform rebuild, and by 2024, we are migrating customers to this new platform with advanced capabilities built on .NET 8 GitHub integration to enable our customers to manage their workflows like code Stream-based
platform rebuild, and by 2024, we are migrating customers to this new platform with advanced capabilities built on .NET 8 GitHub integration to enable our customers to manage their workflows like code Stream-based
platform rebuild, and by 2024, we are migrating customers to this new platform with advanced capabilities built on .NET 8 GitHub integration to enable our customers to manage their workflows like code Stream-based
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