We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
support reporting processes. Monitor and audit data quality. Liaise with internal teams to fully understand
Facilitating the implementation of the Risk and Control Assessment program across the organisation. Ensuring
Facilitating the implementation of the Risk and Control Assessment program across the organisation. Ensuring