We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including improvements – share with management and stakeholders. Provide campaign management with reporting/analysis Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment same time). Attention to detail. Stakeholder management (preferred). Basic Salary Performance driven
strategies across all Ledaine brands ,as well as managing the company's marketing activities,to ensuring to generate data-driven commercial insights and managing relationships with internal and external partners
offering a wide range of personalized banking services, tailored to meet the diverse needs of its clientele unparalleled service and expertise to its customers. About the Role: The Operational Risk Manager will report role involves overseeing the operational risk management framework and extending to other critical risk instrumental in ensuring that these risk areas are managed in compliance with local regulatory requirements practices. Develop and implement an operational risk management framework that aligns with local regulations
offering a wide range of personalized banking services, tailored to meet the diverse needs of its clientele unparalleled service and expertise to its customers. About the Role: The Operational Risk Manager will report role involves overseeing the operational risk management framework and extending to other critical risk instrumental in ensuring that these risk areas are managed in compliance with local regulatory requirements practices. Develop and implement an operational risk management framework that aligns with local regulations
international businesses specializing in people-services, are on the lookout for a Data Analyst. Join us track key performance reporting with the Systems Manager and Leadership team. Develop and support reporting reporting processes. Monitor and audit data quality. Liaise with internal teams to fully understand data content
an established Financial services company based in Umhlanga Ridge, seeks a strategic transformational new business opportunities Leadership: Lead and manage the technology team, providing guidance and resources resources to ensure effective project execution Manage technology budgets to support initiatives while company's technology infrastructure Technical Management: Ensure systems alignment and operational efficiency from concept to launch Systems and IT Operations: Manage system infrastructure to ensure functionality,
internal systems. To ensure excellent customer service and teamwork practices at all times. Perform basic as and when equipment is purchased by staff. Management of all Software licences and escalating to IT up-to-date and relevant IT documentation records; Management of IT office suppliers. Providing other ad-hoc
internal systems. To ensure excellent customer service and teamwork practices at all times. Perform basic as and when equipment is purchased by staff. Management of all Software licences and escalating to IT up-to-date and relevant IT documentation records; Management of IT office suppliers. Providing other ad-hoc
investments in technical upgrades to streamline the management and usability of the WordPress site, while simultaneously simultaneously enhancing SEO performance metrics. Managing the website back-end including core integrations most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics
computers, servers in admin offices and quick service restaurants. Ensure that all technical requirements