the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
Assurance (QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre (including root cause), providing reporting at campaign, agent and work process levels, making recommendations minimum requirement). 2 years Quality Assurance experience withing a call centre environment. Familiar with
the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
using our Data Engine product. Ideally having experience working within finance reporting, your day-to-day datasets to spot trends and gaps in the workflows. Experience working within finance reporting, with a focus with data visualization tools such as Power BI. Experience working with databases like SQL and Parquet. Previous roles as a Data Analyst or Report Analyst. Experience with CRMs like Vincere, Access RCRM, Salesforce Bullhorn, Safe Financials, Tempest. Preferred experience working in a data warehouse environment.
E-Commerce business by enhancing the customer experience Monitor sales, promotions, marketing and social strategies 5 years experience working in a retail environment 5 years experience in a similar.position
implement designs into a functional and engaging user experience. You will be creating websites based on Gutenberg front-end is key for creating a positive user experience from creating brand new pages Developing the transportation Ability to work 6am - 3pm (Mon - Fri) Experience building and maintaining WordPress websites Proficient
have an IT qualification and IT helpdesk support experience. Will be supporting their company with daily and an IT qualification Minimum of 2-3 years' experience in similar role Knowledge of Microsoft Office
Microsoft Office Suite Minimum of 2 – 3 years' experience in a similar role Good communication skills Telephone essential Market related salary dependant on experience Opportunity to join a prestigious, well established
related field 10 - 15 years IT experience with proven managerial experience as a CIO or similar role Exceptional
resume and a cover letter detailing your relevant experience and skills Valid drivers Licence with no endorsements